LEGAL REFERENCE

ey 284 par apka privacy hamara zimmedari hai

Jab aap ey 284 par account kholtey ho, aap apna naam, withdrawal address aur payment details share kartey ho. Hum in tamaam details ko encrypted rakhte hain aur...

Encryption aur securityKoi external sharing nahiPakistan-compliant storage
ey 284 ey 284 par apka privacy hamara zimmedari hai

Hamara privacy posture aur local qanoon

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABTA KARAIN

Privacy ke sawalon ke liye hamari team

Team online

Email Support

Aap apne privacy concerns ko [email protected] par bhej sakte ho. Hamari team 24 ghante mein jawab deta hai aur apka request log karta hai.

In-Account Help

Apke account settings mein 'Privacy & Security' section hai. Wahan aap dekh sakte ho kaun-si information hamne store ki hai aur password change kar sakte ho.

Data Access Request

Apni personal data ka copy manga sakte ho. Email se 'Data Export' likho aur hum 30 din mein apko sab kuch bhej denge.

SECURITY KE ZARIYE

Hamari privacy practices ke pillar

SSL Encryption

Apka account aur payment details SSL 256-bit encryption se protected hain. Yani transfer karte waqt koi bhi data intercept nahi kar sakta.

Secure Password Storage

Passwords encrypted hain—hum bhi apka actual password nahi dekh sakte. Agar bhool jao, reset link bhej denge.

Limited Employee Access

Hamari team ke kuch log hi apka data access kar sakte hain, aur sirf tab jab aap support maange.

No Selling Data

Aap ka information marketers, advertisers ya other companies ko nahi bikta. Hum sirf apni service ke liye use karte hain.

Regular Audits

Hamara system regularly check hota hai taake kisi bhi vulnerability ko catch kiya ja sake aur patch kiya ja sake.

Compliant With Pakistan Law

Hamara privacy posture jahan local qanoon ijazat deta hai, un supported ilaqon mein fully compliant hai.

Alag tareeqe se privacy handle karte hain

Account IsolationHar account alag database record mein hai. Ek user ka data doosre se mix nahi hota.
Payment Gateway SafetyJazzCash, Easypaisa, SadaPay aur Raast ke saath we don't store full card or wallet numbers—sirf transaction reference.
Withdrawal VerificationPaise nikalne se pehle, hum aapko verify karte hain. Ye fraud se bacha hai aur apka account secure rakhta hai.
Session TimeoutAgar aap inaction mein rahe to session khud band ho jaata hai. Kisi doosre ko apke account par access nahi milega.
IP MonitoringAgar nayi location se login attempt ho, hum notification bhej dete hain. Aap recognize kar sakte ho ya block kar sakte ho.
Audit LogsLogin history, withdrawal requests, aur setting changes ka log rehta hai. Aap anytime check kar sakte ho.
No Third-Party AdsHamara platform external trackers ya ad networks use nahi karta. Aap ki browsing history store nahi hoti.

Privacy features jo directly apko diye gaye hain

Password & PIN Management

Apka master password aur withdrawal PIN encrypted store hote hain. Koi reset ke baghair change nahi kar sakta.

Two-Factor Security Option

Agar chahein to email confirmation enable kar sakte ho har login ke liye. Extra layer of protection.

Blocked Devices List

Account settings mein dekh sakte ho kaun-kaun se devices se login hua hai. Unknown devices ko block kar sakte ho.

Personal Data Export

Apna poora data download kar sakte ho—bets, withdrawals, account info—ek file mein, anytime.

Account Closure Option

Chahein to account permanently close kar sakte ho. Data delete hone mein 30 din lag sakte hain, lekin process clear hai.

Privacy Settings Hub

Account ke andar Privacy & Security section mein sab control ek jagah hain. Koi alag portal nahi, sab transparent.

Privacy ke common sawaal aur jawab

Aap turant [email protected] ko email do. Hum account suspend kar denge aur login attempts track karenge. Agar paise transfer hue ho, hum recovery process shuru kar denge aur police ko report karenges agar needed ho.

Nahi. Aapka bet history sirf aapke liye private hai. Koi third party, media, or other user ko nahi deta—except law enforcement agar court order ho.

Nahi. Hamara system sirf transaction ID aur amount store karta hai. Card aur wallet details payment gateway ke pass rehti hai, hamara database mein nahi.

Anti-fraud aur local compliance ke liye. Jab aap paise nikalna chahte ho, hum verify karte hain ke account holder same person hai. Ye aapko bhi protect karta hai.

Haan, lekin slowly. Account closure ke baad 30 din tak data archive rehta hai (kisi dispute ke liye), phir delete ho jaata hai. Email ko proof mil jaata hai.

Nahi. Hamara platform external ad networks ya tracking tools use nahi karta. Aapki browsing history hamari server pe store nahi hoti.

Jahan local qanoon ijazat deta hai, haan—court order ya legal summons par hum cooperate karte hain. Lekin routine requests par data nahi dete.